The man whose memory allows him to play four games of chess blindfolded is good for nothing else.
Bookkeepers who can name every folio page and every customer’s balance are good for little else.
There is nothing in mental gymnastics from the dollar standpoint.
The good lawyer or the good business woman does not rely on her memory, but rather her ability to find out things and get results.
If you remember only the customers who are slow pay or shaky, it will be a lot easier than to remember the names of all the customers who pay promptly.
If there is something you want to attend to at home, drop yourself a postal card, a little note.
Carry a little pad of paper in your pocket, or use the task list in your phone. Write down the little things you are to do. Don’t store your mind with these temporary matters. Let the tab remember for you.
Let your mind be like a sieve, and have the meshes coarse enough to keep in the big things and let the little things go through.
Have your business figures written down, your comparative sales, increases or losses. Study the written figures. Have system. Do things methodically. Don’t trust to your memory. If the thing you see or hear is worth keeping, write it down on the little tab.
The orator who commits her speech to memory is in a sorry plight if she forgets a sentence. If you are a keynote speaker, lay out your plan, divide your topic into several parts. Jot down the catch lines, and just before you speak look over the ticket. Charge your brain with the points or ideas and build the words around them.
Don’t remember things with verbatim correctness. Remember the skeleton thought, the idea.
When you quote a price or figure, jot it down. Confirm the verbal statement by a written memorandum.
Memory is a bad servant sometimes. You remember a thing one way and the other fellow remembers it another way. You are both honest, but one of you is wrong. If you had made a memorandum in duplicate or jotted down the figures, what trouble it would have saved you.
Where dollars are concerned it is good sense to trust to a written memo, and not rely on any mental memo.
No use to cram your brain with transient things, when lead pencils and paper are so cheap and so easily obtainable.
The employee who trusts to her memory hurts the business, and after she quits a lot of misunderstandings will come up.
Insist on your employees making memorandums of things and prices, for when the employee goes she takes her memory with her. If she has a memorandum you know the facts.